Refund Policy
Last updated: October 2026
No refunds after delivery
Digital credentials are delivered immediately upon payment confirmation. Because the product is intangible and consumed on delivery, we cannot accept return requests once credentials have been displayed or emailed to you.
What qualifies for a free replacement
A credential is considered DOA if it is entirely unusable at the moment you receive it — the email/password combination is rejected by the service on your first login attempt. To request a replacement, email support@betteraideals.com with your order number and a screenshot of the login error within 24 hours of delivery.
What does not qualify
The following are not grounds for a replacement or refund: credentials that worked initially and later stopped (the vendor changed the password or enforced ToS); inability to use the product due to regional access restrictions; dissatisfaction with the service quality of the underlying product; account expiry after the stated duration.
Crypto payments
Cryptocurrency transactions are irreversible by nature. If a replacement is warranted, we will issue new credentials — not a crypto refund — as crypto transactions cannot be reversed.
Contact
Support: support@betteraideals.com